Trip Charges

Trip Charges and our No-Risk Estimates

We're often asked about our trip charges. They're common in the industry. When we send a properly trained, licensed, and insured technician driving a fully-stocked vehicle to your home, there's a charge. But we want to earn your business, so here are a few details about our trip charges you might find helpful.

If we send a non-technician to your home, we do not charge a trip charge.
The trip charge includes both the drive to your home and up to 30 minutes of diagnostic time.
The technician may need less time than 30 minutes to diagnose your problem, but any service beyond the diagnosis is not included in the trip charge.
We offer a no-risk guarantee regarding our trip charges. If you're still not one of our service agreement customers:
- We charge $106 to send a technician to your home during regular business hours; and
- If you decide not to purchase from Parrish but within 30 days of our visit you purchase that service from another properly licensed service provider, we'll refund you 110% of the trip charge. Just send us a copy of the final proposal along with your proof of payment, and we'll send you a check.

Call us

703 659 6069

Office Hours

Mon-Fri 8 am - 5 pm
24 x 7 emergency service is always available - just call and follow the prompts. We do charge an emergency dispatch fee, but we never charge an overtime rate for service.

Craig M.

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Company

Parrish came through and did a wonderful job for us! [Our tech was terrific and he shared a lot of great tips and info. I don't normally buy yearly plans, but I trust Parrish based on my experience today, and I will now have them maintain our heating and cooling systems.

Craig M

Title
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Company

Rajesh G.

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Very professional company. [The tech] was very helpful in explaining the details. They never push or scare a customer into doing repairs. I like their honesty and they are precise. A very knowledgeable set of people and I have been very happy ever since I have had their service since 2007. Scheduling was also very smooth and they check on your presence before coming home.

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Patrice M.

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Great work done by [the tech]! He arrived earlier than the timeframe shared and did a good job explaining my options in repairing my kitchen plumbing issue. Of course I always wish I can spend less money but do feel confident that there is no doubt in the quality of the work. I would certainly recommend their services. Last year [the tech] also installed a double utility sink with plumbing and did a great job with that as well.

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B Farrell

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We have been customers for a number of years and have had both large and smaller jobs completed by Parrish. We have always been pleased with the professionalism and skill each member of the team had demonstrated. Most recently [our technician] and [the customer service rep] that I spoke with to set up our times (they worked with us when standard time windows did not fit our needs) - we could have not been more pleased.

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Judy I

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[The tech] came for a routine AC inspection, but happened to notice our two water heaters were overheated. He closed them down and insisted on a duct inspection. I thought he was overreacting, but Ashmasters Chimney Services came and determined the escape duct (for toxic gases) was completely blocked and they rebuilt the entire line (12 hour job). [The tech] was right and may well have saved our family a carbon monoxide death. He was on his game to notice toxins were not making it outside the walls and the venting duct was 99% blocked. Thank you!!!

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Dhiren K

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[Our plumber] with Parrish has provided us plumbing services over the last five years. He is thorough in his observations and provides a clear understanding of the issue. His work ethics, respect, and disposition make it a delight to have him help us. The customer service representatives have always been cordial in helping us schedule service. I highly recommend Parrish Services.

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John A

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Admin and tech people are excellent. They stress sensible preventive maintenance but don't aggressively push expensive features or products without explaining the pros and cons. We think the regular annual Spring and Fall maintenance checkups are worth the price.

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Shaun V.

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BBB A+ rating pretty much sums it up. I called Parrish after a unit went out unexpectedly. The receptionist was helpful and got me scheduled in a reasonable time for the situation. The technician was personable and knowledgeable. His troubleshooting of the unit was systematic. I was informed in advance of what he was going to do, the cost at each step, and once complete his findings. [He] laid out my options clearly, answered my questions, and did not pressure me into signing a maintenance contract. My only 'complaint' is that I was not able to find the terms (and benefits) of subscribing to a maintenance contract online; I signed up and am glad I did. Along with the obvious benefits of having preventative maintenance on an expensive appliance, the terms, conditions, and benefits make a service contract a no brainier; discount on parts and diagnosis costs are automatically applied to the repair (which I didn't even notice until I checked the bill). I typically don't bother with reviews, but in this case - Endorsed.

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Ziya B

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Parish has gone ten steps to help me with my emergency. Both office, dispatcher and [the electrician] were very helpful. [Our electrician] is really professional to identify the issue and solve in very short time. I will call this service for my electrical needs. Highly recommended.

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Virginia Class A Contractor 2705038448 with HVAC, gas fitting, plumbing, and electrical specialties

RATINGS & REVIEWS

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